AI-POWERED. PEOPLE-DRIVEN.

Our people lead every outcome.

AI helps our team prepare, organize, and move faster. People bring the judgment, client communication, creativity, and accountability.

JCIT team celebrating a successful client outcome

Team operating system

A capable human team, strengthened by AI.

The team model is designed so automation handles routing and preparation while people handle judgment, client communication, and accountable delivery.

prepare

AI-assisted briefing

Intake, notes, scope context, and candidate signals are structured before the team acts.

execute

Pod-based delivery

Web, AI workflow, voice, and ops support work as focused lanes with clear ownership.

improve

Feedback loop

Launches feed documentation, monitoring, support paths, and the next practical iteration.

Jay, JL, and Bubbles collaborating with AI-enabled tools
AI organizes signals and supports preparation; our people decide what happens next.
JCIT colleagues connecting and sharing ideas
Strong delivery starts with trust, communication, and a team that takes ownership.

Core team

Meet the people behind JCIT.

Portrait of Jerahmeel Jay Concha

Founder & Lead IT Consultant

Jerahmeel “Jay” Concha

Leads JCIT's technical strategy and delivery across VoIP, UCaaS, networking, cloud systems, web engineering, and AI automation.

About Jay
Portrait of John Lloyd JL Guevarra

Technical Admin

John Lloyd “JL” Guevarra

Supports JCIT's internal administration, documentation, request coordination, and day-to-day operational continuity.

About JL
Portrait of Lovable Khaye Bubbles Yu Umali

Sales Development Officer

Lovable Khaye “Bubbles” Yu Umali

Builds new client relationships, develops qualified opportunities, and connects business needs with the right JCIT service path.

About Bubbles

Pods

The team is organized by outcome.

AI Workflow Pod

Designs AI agents, intake logic, support flows, knowledge handling, and human escalation paths.

Web and Product Pod

Builds websites, storefronts, landing pages, admin tools, and client-facing interfaces.

Voice and Infrastructure Pod

Handles PBX/VOIP, call routing, monitoring, troubleshooting, domains, hosting, and uptime-sensitive work.

Operations Support Pod

Coordinates helpdesk, virtual assistance, documentation, social content, research, and delivery follow-through.

Lean

Small team, direct accountability, less overhead

AI-assisted

Faster drafting, routing, QA, and documentation

Client-ready

Delivery built for real business operations
Plan

Clarify the business outcome, owner, timeline, risks, and operating constraints.

Build

Create the page, workflow, automation, voice route, or operational asset with clear checkpoints.

Hand off

Document the system, train users, monitor issues, and identify the next useful improvement.

Need delivery?

Bring JCIT into the project.

Start with a technical brief and we will route it into the right service lane.

Start Project

Need a role?

Apply through Careers.

Open role paths are organized by practical delivery lanes.

View Careers