Jerahmeel Concha
Senior IT Consultant · VOIP and PBX Engineer · Web Development & Design
With 10+ years of experience in the IT field, Jerahmeel “Jay” Concha delivers end-to-end technology solutions that help organizations stay connected, secure, and future-ready.
Profile Snapshot
Overview
IT Consulting
Strategic guidance for infrastructure, security, and modernization initiatives across business environments.
VOIP & PBX Engineering
Builds reliable voice systems, call routing logic, and support frameworks for mission-critical communications.
Web & App Development
Designs and develops responsive sites and applications that improve customer experiences.
Services & Expertise
Web Development & Design
Branded websites, landing pages, and UX strategy tailored to business goals.
Help Desk Support
Fast-response support workflows with clear documentation and escalation systems.
PBX Support
3CX setup, troubleshooting, and call flow optimization for enterprise teams.
Cloud & DevOps
Deployment, monitoring, and automation for reliable delivery.
Software & Hardware Maintenance
Lifecycle management to keep systems secure and efficient.
Custom AI Workflow & Tools Engineering
AI agents, automations, and engineering workflows that streamline operations and decision-making.
App & Telegram Bot Development
Business apps and Telegram bots for alerts, updates, and support.
Certifications
Fortinet Certified
Network security and firewall expertise.
3CX Certified
VOIP and PBX implementation and operations.
Netsapien Certified
UCaaS platform configuration and support.
Education
University of the Philippines Diliman
Bachelor of Arts in Creative Writing · 2006–2010
University of the People
Bachelor of Science in Information Technology · 2018–2019
Sample Works
Workstation Setup
Hardware
MacBook Air M2 configured for fast, mobile IT and consulting work.
Software
AI, PBX, and productivity tools for workflow automation, design, and systems operations.
Video & Audio
Logitech C922 Pro HD webcam, JBL tune headphones, BOYA BY-M1 microphone.